Doubletree By Hilton New York Downtown — New York
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What people actually say
- The hotel's location is convenient, with easy access to the 9/11 Memorial, financial district, and public transportation.
- Guests appreciate the friendly service provided by the staff.
- The hotel offers complimentary cookies for guests, which have been highlighted as a nice touch.
- The fitness center is well-equipped, making it suitable for business travelers.
- Overall cleanliness and comfort levels are rated relatively high by guests, particularly in the rooms.
Common complaints
- Numerous guests have reported that the elevators are extremely slow, often leading to long wait times, especially given the hotel's 44 floors.
- Some reviews mention that the breakfast quality does not meet expectations, describing it as below standard. Tripadvisor.co
- Issues with the cleanliness and odors in certain areas of the hotel have also been raised by several visitors.
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3.6
3,672 reviews