Lotte New York Palace — New York
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AI Summary
Lotte New York Palace is a luxurious and iconic hotel in Midtown East, New York City, known for its prime location near St. Patrick's Cathedral and family-friendly amenities. It offers spacious rooms, a large fitness and spa facility, and a peaceful garden, making it a suitable choice for families seeking comfort and convenience in the city.
What people actually say
- Prime Midtown East location directly behind St. Patrick's Cathedral, providing easy access to major attractions like Rockefeller Center and Fifth Avenue shopping, ideal for family sightseeing
- Spacious and comfortable rooms praised by guests, offering a blend of historic elegance and modern amenities suitable for families
- Family-friendly facilities including a 7,000 square foot fitness and spa center, garden area for relaxation, and on-site shopping and dining options
- Highly rated staff service noted for friendliness and helpfulness, enhancing the overall guest experience for families
- The Towers at Lotte New York Palace offers an exclusive, luxurious hotel-within-a-hotel experience, appealing to families seeking premium accommodations
Common complaints
- Some guests report signs of wear and tear in rooms and public spaces, with bathrooms described as standard and less luxurious, which may affect comfort expectations for families
- Wi-Fi access incurs an additional fee, which could be inconvenient for families needing reliable internet during their stay
- The hotel lacks a full-service restaurant open late, with Pomme Palais closing early at 5pm, potentially limiting dining options for families on-site Nycstylelittlecannoli
Contact
+1 212-888-7000https://www.lottenypalace.com/?utm_source=google&utm_medium=organic&utm_campaign=business-listing
455 Madison Ave, New York, NY 10022, USA
4.4
11,879 reviews