Tumi Store - Boca Town Center — Boca Raton
StoreMixed ReviewsPhotos (5)
AI Summary
TUMI Store - Boca Town Center offers a range of high-quality travel and work bags, including computer bags designed for durability and functionality. While the store is conveniently located in a luxury shopping mall setting, customer reviews indicate mixed experiences with product quality and customer service, particularly regarding warranty and repairs.
What people actually say
- Offers durable and functional computer bags and travel accessories designed for life on the move, with a variety of styles and sizes available to suit different needs.
- Located within the upscale Town Center at Boca Raton mall, providing a luxury shopping environment for customers seeking premium luggage and bags. Thegardnernews
- Provides services such as in-store repairs and complimentary monogramming, enhancing the customer experience and personalization options. Tumi
Common complaints
- Multiple customers report poor customer service experiences, including unresponsiveness and difficulties with warranty claims and repairs, leading to dissatisfaction.
- Concerns about product quality degradation over time, with some customers experiencing premature wear and tear on bags, including computer bags, and feeling the quality has lessened compared to older products.
- Warranty coverage is often not honored for normal wear and tear, causing customers to pay for repairs or receive inadequate compensation such as low-value gift cards.
Hours
Monday: 10:00 AM – 9:00 PM
Tuesday: 10:00 AM – 9:00 PM
Wednesday: 10:00 AM – 9:00 PM
Thursday: 10:00 AM – 9:00 PM
Friday: 10:00 AM – 9:00 PM
Saturday: 10:00 AM – 9:00 PM
Sunday: 11:00 AM – 7:00 PM
Contact
+1 561-361-2558https://www.tumi.com/store/0000001077?y_source=1_MTA5MzIwMDEtNzE1LWxvY2F0aW9uLndlYnNpdGU%3D
6000 Glades Rd Space 1104, Boca Raton, FL 33431, USA
4.6
23 reviews